Politique de remboursement

Exchanges & Returns Policy

All sales are final. We do not offer refunds or returns for change of mind — exchanges only.

Exchanges

• Exchange requests must be made within 7 days of delivery by emailing hello@environe.co with your order number.
• Items must be unused, unwashed, with all tags attached and original packaging intact.
• Exchanges are offered for a different size or color of the same item, or an item of equal value, subject to availability.
• Shipping costs for exchanges are the customer’s responsibility.
• Each order is eligible for one exchange.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, contact us within 14 days of delivery with photos. We will replace the item or issue a full refund at no cost to you.

Statutory Rights

Where local consumer protection laws grant you mandatory return or withdrawal rights (including customers in the EU and UK), those rights are not affected by this policy.